RoryJenkins (1 review written), by Do not use this company - YOU HAVE BEEN WARN Ukeila (1 review written), I hired a car from Alamo car rental company on 22/06/2019 based in Birmingham Airport. Alamo’s rewards program, the Alamo Insiders club, provides a variety of benefits. Alamo insiders receive discounts on rentals. No extra info, I was just charged a cleaning fee. Avoid both Trailfinders and Alamo. Never again !!!! by How ??? Ojssmiler Booking closer to the rental date tends to result in higher prices. Thank you. Chgd $90.00… When I arrived they said they had no car but only more expensive vans. Rewards members earn a 5 percent discount. Another seat was unavailable so I cleaned what I had and it took about 15 minutes. Nix47 I called customer service and she told me that I had been charged a cleaning fee.

The driver said we have had many people hit there head on the tv in the shuttle and to tell management… You will receive a verification email shortly. by Alamo you are a joke!!!! I have never failed any payment nor I have any… Whilst I was being served by ‘Ramone’ , the staff team was keeping my little one entertained. Booking closer to the rental date tends to result in higher prices. This comes after failing to assist me as their customer in an emergency earlier in the week despite it being their legal responsibility. Prices depend on when you book. - NE, Written on: 22/10/2019 We used... New York, I assumed because she felt that it was nonessential dirt on shoes from travel. Rental car seats in my experience are not clean. (1 review written), We Booked a car through Alamo but when picking up the car we realized that our reservation was with LocAuto (a sister company of Alamo). I tried on a few different occasions but she was never available. If you are renting from a non-airport Alamo location, Alamo has a pick-up service that comes to your home or another location and takes you to the office to complete the checkout process. Pathetic, pathetic, pathetic!!!!

AVOID AT ALL COST, Have been an ongoing renter from Alamo. Please send us a detailed email to us include the exact rental location, your contact telephone number, your claims, rental agreement or reservation numbers and any further information regarding your experience with us. Then, to add to that, the operator was super rude and said I HAD to pay for the road side assistance despite me telling her that Alamo gave us a broken car to begin with. I happen to look at my discover card, saw there was an additional charge of $95 dollars. After 10 minutes going back and forth with his reasons about this and that... and after been listening to his now agressive tone of voice, I asked him just to cancel my booking and proceed to make the refund of the money, to what he replied "There is no refund here" and if you want to cancel you have to cancel with 3 days previous the date. Waited.....After about 45 mins decided to check where rental office was, wasn't fasr so decided to walk it. We look forward to hearing from you. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month. Since returning home I have emailed Alamo to complain, and followed up as I heard we were not the only customers who experienced this at Inverness ! All members are eligible for a 5 percent discount on all purchases, along with special rates and other offers. She then abruptly cut our call - talk about customer service. Once again I called the 1 888 number and was told that if I kept the car that I would be given a discount for the inconvenience so I kept the car.
Though it’s a smaller rental company, we didn’t have any issues with sold-out vehicles like we did with rental companies of similar size. Place a car reservation through Priceline and I go to pick it up and they won’t let me use my debt card because I live in the same state. The truck had no running boards and was quite high off the ground. Please I beg you stay away from this garbage company. I am suppose to sit at the airport on my vacation and wait for another car? We were taken in by them saying we cause damage that was already there when we picked the car up. I never had any speeding ticket and other driving fine. !After a week the only response I have is that we have escalated this issue to the Inverness office and here is your reference number !! Sister was driver. Both front tires were COMPLETELY worn out and they said the CAR was very UNSAFE to be driven. Read Full Review. My service was quick, friendly… 380 reviews of Alamo Rent A Car "My husband booked the car online through Hotwire or something similar, and got a decent price. (1 review written), I returned the car to Alamo at Geneva airport late April 2019. The amount of hidden fees is disgusting, canceled my reservation and went to Avis. We were dropping car off at York Railway station. !Inverness airport is small, there were no alternative car hire options available - essentially there were no good alternative options.Were very lucky to find a very customer focused competitor who went out of their way to help us in the end.

I trust a trip to the courts will address that issue. Alamo has rental offices throughout the world. Alamo offers a wide range of vehicles, including electric and hybrid cars. **** Alamo is a SCAM car rental … **** Alamo is a SCAM car rental cheating Danes & foreigners in Denmark* We rented a Renault scenic in Blue color from Copenhagen Airport on 29th March & Return it on 1st April. We went to Tire-A-Rama and they were literally surprised that Alamo even rent out the vehicle. But even them could not get a clarification from Alamo. Read Full Review, Written on: 10/05/2019 – Carol H. Written on: 26/08/2019 2) driving licence I booked this car and when i got to the Alamo office, thei told me that they cant give me the car because my passport is rumanian and my driver licence is from Spain (because I am living in Spain), and they told me that they cant rent it to me though in my passport is saing that i am resident of Spain.


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