", Yelp users haven’t asked any questions yet about. Recognize that moving is stressful and at least offer some help and understanding. Atlanta Airport Rental Car Return . So as not to bury the lede: I am giving them 4 stars, and here's why. The employees act as if they don't want to be there and do not want to be bothered. Ernest at the Courtland Street location is the best in the business.

The train ride to the rental car center should take about 5 minutes. (why would I want to spend more money on something I did not want)  I had to request to speak to a manager who's attitude wasn't any better but she did somehow find the vehicle I did reserve to rent to me ( i guess it was a part of a special group within their inventory), which this accommodation  should have been offered to me from the beginning. with an average score of 7.1/10. "Check your car dude," he grumbles and walks off with no further info.

Hi Brianne, I'm sorry to hear about your frustration. I scheduled a pick up for 2pm on a Sunday. Renters between 21 and 24 will have an underage surcharge of $27 a day added to their bill. If the credentials are of a different country, the reservation will still be honored but the confirmed rate may change.

Enjoy your adventure in a rugged 4x4 or SUV. Rate Code requires minimum length of 5 days. Ask a Question. They could have quite easily given my car to someone else but I'm glad they didn't. When spoken to about the original negative experience she said " yeah I'll get right on that" in the most sarcastic tone. I did ask if this was on the website & according to Gary it is and then he also provided me w/ a copy of the policy. Amazing. Right there in the policy, what's listed as a qualifying document *insert drumroll* MORTGAGE STATEMENT!!! 6 other reviews that are not currently recommended, Find more Car Rental near Budget Car and Truck Rental. You can consent to them by clicking ‘Accept’, or you can change your Cookie settings . To be clear, all of the rental car companies are located a short distance away from the airport proper -- most of the major ones are at the Consolidated Rental Car facility (CONRAC), which is accessed via an elevated train (ATL SkyTrain), not a shuttle bus, that runs between the terminal building and the rental car facility.

They offer little assistance or patience when it comes to Budget's ridiculous policies. Check out these examples and compare prices: Travelling with a large group?

My flight was delayed by 4 hours and thankfully when I arrived in Atlanta they still had my car waiting for me. Learn more. {{vm.reservationModel.personalInfoRQ.firstName}} {{vm.reservationModel.personalInfoRQ.lastName}}, {{vm.customer.firstName}} {{vm.customer.lastName}}. Copyright © 2020 Booking.com Transport Limited trading as Rentalcars.com. Once you reach the facility, go to the Budget rental desk, which is open 24/7. Now, let me ask you - do you think Budget would accept their money FOUR days after I rented the truck???? P.S. Please be aware that some of these reviews may have been translated automatically into English. Call to find out what is going on and why I got a confirmation for that location if that location was not opened on the weekend? I arrive at 3rd location two minutes after closing and agents tell me that I could not get my dolly and that I would have to come back the following day.

What is prompting this review is not only did they allow me to leave the airport with a flat tire, THEY SENT ME A $400.00 BILL TO PAY FOR IT!! My 1997 Toyota Corolla only has 130,000 miles, but it's at the point where it doesn't like long road trips. I reserved a truck online through Budget.com and apparently since this is a franchise location, my reservation had to be printed out and re-entered into their local system. The train ride to the rental car center should take about 5 minutes. The woman tells me, "no one else had a problem." Return your Budget rental car to the Atlanta airport rental car center located at 2300 Rental Car Center Pkwy, College Park, GA, 30337. Again, we were late and that is my fault for not checking what time the place closed but why would you allow someone to schedule a 2pm pick up if you close at 2pm?!?

Can I give it zero star? It only took about 10 minutes to get through the paperwork. College Park, GA 30337. Budget’s Fastbreak members can earn a variety of rewards. He has me sign a waiver. Within minutes I was on the road. Anyway, I submitted a correction to the address on Yelp. Horrible service. Awesome Experience!! Fyi I do not blame Richard Lang for any of the poor managment. A Budget representative called my name and we went walking towards some waiting vehicles. Budget Rent a Car to the rescue!Though my awesome insurance (go USAA!) They were so rude and even stepped out to smoke a cigarette while my receipt was printing.

It's just a reality. Coupon codes are seven characters, four letters followed by three numbers. After parking their vehicle, customers will then need to make their way to the second level via the elevator or stairs to access the Sky Train to return to the terminal. FYI: When you're using a debit card they will ask for you to email them your bank statement and a form of some bill payment (ex: light bill) to confirm your identity. Note: Rates are calculated based on details you provide. The rep should have been upfront about that, and I would have turned around and brought cash, so I could have been ensured to not have to wait for money back. The male agent at this location is sorely lacking PR skills and for this company to have so many issues with their fleet is telling of how important maintaining their vehicles is to them. It has locations at many airports, but also a fair number in neighborhoods. Airport. Pull off and try the only other dolly on the lot. The one plus here is that my son and I did make it to our destination safely but not because of anything Budget did to help but because angels kept charge over me! I got to skip their lines due to being a fastbreak member. I called Budget at the accident scene for direction on what to do and was told to keep driving the car and they'll take care of it when we return. Hartsfield-Jackson Atlanta International Airport may be the world’s busiest airport, but Budget will help you get out and on your way as quickly as possible.

Why, oh why, can't we give a 0 star review?

Booking.com Transport Limited (FCA Firm Reference No 777648) is an Appointed Representative of Cover Genius Limited, which is authorised and registered by the Financial Conduct Authority, Firm Reference No 750711. Since I had movers scheduled to show up at my house, I called U-Haul, told them the story, and asked them to match the Budget price. I pull into a nearby gas station. All customers should allow for an additional 30 minutes when returning vehicles to avoid any potential delays. Reserved a full sized rental car on Budget's website a week before trip. If you need an additional driver, Budget charges a daily fee of $13, which is near the higher end of rental companies. I then called customer service to try to find another truck in the Atlanta area, was told there were locations open until 4, was transferred and disconnected. Grab a premium SUV or muscle car then take a drive through picturesque routes such as the Piedmont Scenic Byway or the Appalachian Foothills Parkway. Car Rental Atlanta. What a joke. Contact the business for more information about recent service changes. Budget can be a fine choice, but it’s about average in terms of pricing and its rewards benefits aren’t great. How old do you have to be to rent a car in Atlanta, GA? What is the best type of car to rent in Atlanta?

No loyalty advantage.Staff not very helpful.Not so great options for cars.Swapping a car in case of any problems is a hassle. Why wouldn't a lease agreement or mortgage statement qualify, I don't understand, especially since you can't get utilities turned on w/o showing a lease or signed mortgage agreement. I am Frances Williams, Budget Atlanta's Customer Service Manager. I asked about the Lincoln mks by the door. You will receive a verification email shortly. I called 800 budget talked to Jodie and she hooked me up with this place. Please stay away from this place. They were out of compact/economy cars and tried to put me in a super huge SUV with a bazillion upgrades and rims the size of bicycle tires.



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