Great managers and awesome co-workers. Honesty, integrity and trustworthiness were definitely not on display during my visit. Thanks for sharing your experience with us! In November 2019, we purchased. He took care of the issue right away and the issue was resolved within 15-20 minutes. The service that I received was excellent. We agreed to a final drive out price. You'd think they'd know how to respond to emails and requests like this as the online sales team. This is my third vehicle purchased from Butler. I wouldn't buy from Butler Toyota again or recommend anyone else do either. We simply wanted clarification on a non-standard feature! This is the Butler Toyota company profile. Rob is a great representative to work with!

Good commission structure. My experience with this dealer from my enquiry to the purchase was exceptional. People have asked 9 questions about working at BUTLER TOYOTA. Approach with caution. Thank you for your request. Thank you again, and we hope to hear from you soon! We agreed to a final drive out price.

We had told him that we would refinance the vehicle with my credit union to lower interest rate. so the "computer system didn't track". However, financing with Tyler was a disaster. I made an offer online, which was accepted by the dealership. Marty Keefe (Sales Manager), James Dooley (Internet Sales Manager) and Brooke Sanders (Special Financing Analyst) should really think about careers where customer service isn't in the job description. View complete Butler Toyota's Used cars Inventory with exact details and reviews exclusively here. Conclusion and advice: We did not have good experience with this dealership and they did not live up to our expectations (except Mr. Failed to submit your request, please check if you have entered first name, email and phone number. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. fair and reasonable, but getting there was a process that I feel was completely avoidable and unnecessary.

Quintel was not there, but our vehicle had been ready.

Finally, at 4:30 PM we decided to go to the dealership. then i would drive their car into the garage for service and come back to take them somewhere to wait on their car if need be. "I realized the only way to be successful is to take care of our customers," Butler says. My husband and I tried to purchase a vehicle from their used car unit and had one of the worst sales experiences I've ever had. Thank you for brining this to our attention. We did that yesterday and you will be surprised to know that our property tax was only $256. We had told him that we would refinance the vehicle with my credit union to lower interest rate.

"Call and reserve the car in advance. Avoid adding property tax to your loan. There were continuous delays in getting the photos. Quintel approached us as we arrived at Butler Toyota and helped us to test drive Camry XLE hybrid car. If you must buy warranty coverage, then ask for total cost and never trust the per month cost. In the finance office the paperwork saying when my first payment was scheduled is different than what the sales rep told me. Please email us at customercare@butle.

I still have the Rav I purchased in 2000. Quintel was unprofessional and did not keep his promise to call us when our car was ready. It is wonderful to hear that you, I was not planning on actually purchasing a vehicle that very day, but after hearing the options from Danny Gillian, I realized he had my best interest. Thank you for, We had high expectation from this dealership based on our recent experience at another dealership under Butler Family Group. Stay safe, and enjoy your weekend.

This particular vehicle had some non-standard features added by a previous owner that I wanted photos of. The new manager started firing people out of spite, including two of the most hard working employees.

Our service shop is the largest Toyota Certified Service Center in Indiana and our Collision center is the ONLY Toyota Certified Collision Center in Indiana, plus we are certified for many other brands!…

Thanks for sharing your experience with us!

Hello, we are so sorry that you did not have anything less than an exceptional experience here with us.

Avoid adding property tax to your loan.

A Sales Representative will be in contact with you with your custom quote. Thank goodness that we declined Tyler’s offer to add $563 to our loan amount to cover property tax! Call us on 877-247-8033 to see if the they have in stock what you looking for.

Thank you for providing feedback for us.

We would like to know more about your personal experience here with us. I am so over the moon with my new car, it is in immaculate condition and I got a great deal on it.

They even went above and beyond to correct a tiny cosmetic part that was not installed at the factory, by ordering a replacement part and shipping to my house. When I came in to finalize the deal and take delivery Ali was super nice and worked hard to make sure we had everything ready to go.


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