retirement income calculator and more. Consumer alerts. Canada’s national strategy for financial literacy, the seniors’ financial literacy strategy, committees and more. The Consumers' Association of Canada (CAC), founded in 1947, is an independent, national, not-for-profit, volunteer-based organization. Consultations on the National Strategy for Financial Literacy. More Information. Before You Submit a Complaint to the Ministry. If you have questions about your rights under the Consumer Protection Act or other laws administered by the ministry, please call Consumer Protection Ontario at: Telephone: 1-800-889-9768 or 416-326-8800 / TTY:1-877-666-6545 or 416-229-6086 Budgeting, banking, money transfers, insurance and planning your finances at different life stages. Financial Consumer Agency of Canada News Releases, COVID-19: Managing financial health in challenging times, Making a complaint to your financial institution, Protecting financial consumers and merchants, Financial Consumer Agency of Canada Assessment of Financial Institutions Federal agencies and departments are responsible for enforcing legislation related to various issues, including: Below you will find links to some of the most relevant areas where federal departments and agencies regulate consumer issues: Accuracy of measuring devices and accuracy of electricity and gas meters: The accuracy of these devices are regulated by the Weights and Measures Act and the Electricity and Gas Inspection Act which are administered by Measurement Canada. You will not receive a reply. Mailing address PO Box 9244 Victoria, BC V8W 9J2 Victoria office location: #321-3600 Uptown Boulevard, Victoria, BC V8Z 0B9 Burnaby office location: #200-4946 Canada Way, Burnaby, BC V5G 4H7. Get free tips and tools to understand your finances. Tools to help you choose a bank account and credit card, including budget and mortgage calculators.

Appeal Board Decisions. Please note: This is not an exhaustive list.
Says CAC President Bruce Cran, “We have been monitoring dairy prices and availability since the crisis started and I am pleased to say both have remained stable from coast to coast. If you suspect that you have received an inaccurate measurement as part of a purchase or financial transaction, you may file a complaint with Measurement Canada. Create a customized budget that you can save and update online. 2020-11-02. Be assured the information you provide us is private and confidential. The longest serving and most respected consumer organization in Canada, our mandate is to inform and educate consumers on marketplace issues, to advocate for consumers with government and industry, and to work with government and industry to solve… Finding the right place to direct your complaint is not always easy, but understanding your rights as a consumer is an important part of the complaint filing process. The longest serving and most respected consumer organization in Canada, our mandate is to inform and educate consumers on marketplace issues, to advocate for consumers with government and industry, and to work with government and industry to solve…. Well done CDC and all the stakeholders who make our supply management system for dairy a success.”. The Consumers’ Association of Canada (CAC) is an official observer of our made in Canada supply management system that has served Canadian Consumers well during this difficult period.

What to do if you have financial hardship due to this pandemic. Consumer protection information. In Canada, consumer complaints are regulated by different levels of government, as well as non-government organizations. Educational materials to help students and adults increase their financial knowledge and skills.


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