I had stated that I wanted my car to be in around the 11th of March, and they assured me that it would. At Horizon Lines, we are truly ‘Always There. Dont bother with the others. Menu & Reservations Make Reservations . The surgery went well and on our follow up appointment, we forgot to return a medical device that my wife had to use to help her…", "I went to Oahu for a business event and needed a document notarized yesterday. Northern California I am happy to report that all the items are in good.
As you can tell from my other yelp reviews I am NOT a complainer. I'd give five stars for Hawaii, BUT and a BIG BUT I'd give 2 for the LA team. When my car arrived on a Friday, I was unable to pick it up that day they were able to hold my car until Monday when I was available for pickup. The only way I can start it is by jumping it. • Kaunakakai, Molokai Make sure you don't have any pressing appointments or any where to be that afternoon. Yelp users haven’t asked any questions yet about Horizon Lines. We had no choice but to ship our brand new Elantra with Horizon because we were on orders with the military. Claim your business to immediately update business information, respond to reviews, and more! Southern California We dropped our car off on July 2nd 2013 and were told we would most likely have our car back by the 13th-16th.On July 16th, 2013 my husband and I took off work to pick up our 2012 Chevy Cruze from Horizon Lines in Honolulu. Matson said it would continue to serve Alaska with three ships as Horizon had, sailing to Anchorage, Kodiak and Dutch Harbor. Reviews (808) 842-1515 Website. Just kind of rude and mean.. very short with you. We repeatedly called, wrote, and emailed Horizon Lines and we were disregarded each time and told "too bad, you signed on the dotted line at pick up, there's nothing we can (will) do about it. My husband checked in at about 11am and paper work was processed about 1pm then we received our packet at about 3pm and waited for an inspector. Even though it was perfectly fine before I dropped it off.
SPRAY PAINT !!!!!!!!!!
Wednesday and Saturday departures from Los Angeles Both domestic and international. We understand the dynamics of ocean auto transport. The only thing I wished they did was provide a free car wash coupon or something but besides that everything was great. Worst VPC in the military that you will ever ship from. Since 1987 Horizon Lines has been dedicated to the people in Hawaii; providing reliable and cost effective service between the US Mainland and the Hawaiian Islands. Horizon Shipping Hawaii Is Safe and Reliable Car Shipping Finding a reliable vehicle transport company can be a challenge. Contact the business for more information about recent service changes. Do not follow Google Maps to get there.
Weird catchline: "hide your ride, put inside. After relentless calling and calling when we finally would get someone to answer we talked to the rudest and most uncaring people we've ever been in contact with. We had a time set up at 10am, but we didn't get to actually check our cars out until 10:30ish.
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Megan also promised me in our short conversation I would hear from her boss, and of course I haven't received any phone calls/emails from her boss. All rights reserved. He also told us our car would have to be on the barge because there was no crate shipping between the islands. Happy New Years to the American Merchant Mariners around the globe .
Under the Jones Act, maritime shipments between US ports is restricted to US-built, owned, and flagged vessels operated by predominantly US-citizen crews.
Horizon Lines knows that our customers' automobiles are their most valuable assets. But if you plan on shipping a car pay attention to every detail of your cars.
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My husband and I had our precious vintage Ford Mustang shipped from Honolulu to Richmond after being assured this was the best shipping company on island. I consistently called and emailed the company from June 2nd (first business day after my guaranteed delivery date) until June 5th when I finally received a response. just like when we packed them in Honolulu. From what I know, it was in a sealed container so no weird damage. Neighbor Island barge service – Provided on a through bill of lading on a regularly scheduled basis between Honolulu and:
Worst process I have ever had to deal with. They did not get our car to our destination by our REQUIRED delivery date and we could never get anyone on the phone. Everything was great, check in and inspection went smoothly. There are requirements to shipping your vehicle: 1/4 tank of gas, must be cleared out and needs to be clean (spotless), etc. It was like they were giving people a hard time just because they could. Since 1987 Horizon Lines has been dedicated to the people in Hawaii; providing reliable and cost effective service between the US Mainland and the Hawaiian Islands. 6) We specifically chose this company because we wanted our car in a crate, protected from the salt water but shipping it Hilo to Honolulu they had it out in the open on the barge. Do not give a dime of your hard earned money to these snakes. The Section 8 housing voucher waitlist opened for the first time in four years last month after HPHA obtained $2 million in federal funds for the program. ... Great French dip with nice salad bar Ship crew is off and running to the gin mills of Hawaii . Walk in on a Thursday morning and It was a full house! I felt like the ladies inside processing paper work was very kind and helpful- quick and knowledgeable about their job. We had our car's damage appraised and they did over 1,000 worth of damage. CORRUPT! I looked up Mobile Notary Services and gave Corinne a call.
I shipped my vehicle out of Seattle WA on May 6th, with a guaranteed delivery date of May 31st. HORRIBLE CUSTOMER SERVICE (AFTER you've signed the dotted lines...). 2) We had to keep paying for our rental car until we got our car with zero compensation from this company.
My father-in-law picked up and signed for the car in Virginia on our behalf and held it for us until we arrived a couple weeks later. THE DAMAGE WAS COVERED UP WITH !!!!!!! "We are pleased to have complete this strategic acquisition," Matson CEO Matt Cox said. If I could give them 0 stars I would. They had called the previous week before telling us the car would be ready for pick up at 1pm on the 16th.We get there a little early and the young man asked if our car was a 2007. Pasha sails here from San Diego but Horizon, with operations in Tacoma and Oakland, sailed here mostly from Los Angeles. I am so disappointed that I can't give this a lower rating.
They won't cover the cost of my battery because it was dropped off before the required delivery date. SKETCHY, SKETCHY, SKETCHY DO NOT SHIP WITH THIS COMPANY! Horizon Lines offers weekly fixed-day round-trip sailings between three US West Coast ports and Honolulu, with connections to Neighbor Islands. I didn't have any issues with Horizon Lines services. A Gray Media Group, Inc. Station - © 2002-2020 Gray Television, Inc. "The Alaska market is a natural geographic extension of our platform.". We also have printing services, mailbox rentals, notary services, faxing, paper…, "My 3 yr old HP laptop was so slow & had soooo much issues going on. DO NOT SHIP WITH THIS COMPANY! Our associates understand the tremendous importance of cargo availability and reliable service in a “just-in-time” market like Hawaii. My husband and I are truly disappointed with Horizon Lines.