You are limited to three transfers within a 180-day period. #efix-intro {margin-top: 5px; color:#fff; font-size:125%;}

Transparency Our leadership, performance, budgets, financial and investor information, and more. Buy your mobile ticket in advance of travel.

If your battery may not last the duration of your trip, we recommend you purchase a paper ticket before boarding. Tickets purchased using the App cost the same as those purchased at a Ticket Machine (there are no additional fees). Rooted devices are not supported.

Self-service functions provide additional conveniences — including refunds, receipts, account updates, and more. Welcome to MTA eTix®, the mobile ticketing app that lets you purchase and use Long Island Rail Road and Metro-North Railroad tickets directly on your smartphone or mobile device. MTA eTix is a mobile ticketing App that allows Metro-North Railroad and Long Island Rail Road customers to purchase and use tickets directly from mobile devices. Tickets purchased using the app cost the same as those purchased at a ticket machine.

Non-activated tickets can be cancelled within 2 minutes of purchase to receive a full refund. All of these tickets can be found in your Ticket Wallet under the History tab. How to use the MTA eTix app.

You can initiate a refund of non-activated (and non-expired) mobile tickets by clicking on the “Actions” button displayed on the ticket, and then selecting the "Refund Ticket" option. If this occurs, we recommend moving the app to your device storage to resolve the issue. You will be able to get a refund for unused or partially used Mail&Ride tickets, in line with the current Mail&Ride ticket refund policy.

You can switch back to the paper Mail&Ride ticket delivery at any time (see below for how to switch back to paper tickets). Schedules are available here, and you can find fare information here. If you’re outside New York state, dial 877-690-5114. Tap the MyMTA button on the eTix app home screen to open the app. Your Ticket Wallet is the place where all of your purchased tickets are stored. After a mobile ticket expires, you won’t be able to use it for travel or get a refund. Customers outside New York State can call 877-690-5114. Train Time can also be accessed from the home screen of the MTA eTix app.

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A receipt for your refund will automatically be sent to the email address associated with your account and the funds will be returned to the credit/debit card used to purchase the ticket. Restart phone – the eTix application should appear in the application list. You will also pay a $10 refund fee. However, mobile tickets do need connectivity to be purchased. Customers attempting to present shared tickets of any kind will be required by the conductor to purchase a new ticket at the onboard rate.

A conductor will validate the ticket on your phone.

If you’re unable to show your mobile ticket on your phone, you’ll need to pay the higher onboard fare. Please have your mobile tickets ready and simply show the activated ticket screen with changing colors to the conductor for validation.

The Official Metro-North app including real-time train status and track info.

(See above). If you have any issues, contact the Customer Service Center at 511 (customers outside New York State can call (877-690-5114) to obtain access to your previously purchased tickets. #teaser ol {margin-top: 1em; margin-left:0; margin-bottom:1em; padding: 0; list-style:none;}

You can buy a ticket through a pre-tax program. The MTA eTix app currently accepts Visa, MasterCard, Discover and American Express cards. If you don’t have the MyMTA app installed, you’ll be directed to the Apple App Store or the Google Play Store to download it. ul.faqs li h4, ul.faqs li h4 a:link, ul.faqs li h4 a:visited, h4 a:link, h4 a:visited {color:#0055aa; padding-bottom:0.5em;}

Buy your mobile ticket in advance of travel.
Download the free MTA eTix mobile ticketing app from the. Note: Screenshots or videos of MTA eTix tickets are strictly prohibited. Official app of the MTA Long Island Rail Road.

If the ticket is being validated visually, you will need to show the screen with dynamic colors (please ensure that your device is sufficiently charged to avoid low-power mode – train personnel cannot accept tickets that display in grayscale or in any manner other than the recognized format). Customers outside New York state can call 877-690-5114. To continue to use the eTix app, customers must update to version 4.19.16 or higher. You must also log into to your current Mail&Ride account and change your ticket delivery option to “eTix”.

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Contact eTix support.


Purchase MTA eTix mobile tickets in advance, activate tickets just before boarding, and have your mobile device ready for ticket validation after boarding. If you exceed the transfer limit or need help with your transfer, please call Customer Service at 511. In general, all other terms & conditions for paper tickets apply to mobile tickets as well. Monthly or weekly customers do NOT need to re-activate their ticket each time it is used. Note: Changing the time on your phone will automatically change the status of your ticket or tickets to used or expired. A receipt for your refund will automatically be sent to the email address associated with your account and the funds will be returned to the credit/debit card used to purchase the ticket.

If you are unable to display your ticket to the conductor for any reason, you will need to purchase a paper ticket at the on-board fare.

For example, you can purchase a December monthly ticket as early as November 25th. Monthly tickets are available for purchase beginning on the 25th of the preceding month.

Customers should not change the time on their phones as doing this will automatically change the status of their ticket(s) to used or expired.

The conductor will validate your ticket visually, by looking at the colors on the screen, or electronically, by scanning the barcoded screen.

Create an MTA eTix account.

Download the free MTA eTix app from the Apple App Store or Google Play Store and set up an account before you travel. Once initially activated, monthly and weekly tickets will remain in an active status for the duration of the ticket. At this time, the App cannot be accessed through Apple Passbook due to the App having several advanced features that are currently not supported in Apple's Wallet.

Only one ticket will be displayed on your home screen. Bridges and Tunnels Details about tolls, rules and regulations, and service notices. Generally these tickets can be picked up one hour before the show. When using the app, carrier charges may apply for data usage.

If you currently do not have the Train Time app, you will be directed to the App Store or Google Play to download it.

Search 'MTA eTix' in the Apple Store or on Google Play. Mobile ticketing will NOT allow for transfers to NYC Transit (Subway/Bus), UniTicket, NICE bus (Nassau County) or any other transit system.

THE MTA . If you currently do not have the MYmta app, you will be directed to the App Store or Google Play to download it.

The MTA eTix app is free to download.

You must download the eTix app and register for an account using your email address (see downloading instructions above). Any portion of the weekly ticket not used within the validity period will appear as EXPIRED and will not be accepted for travel.

Activate each ticket and swipe through them to show the conductor. We would like to show you a description here but the site won’t allow us. The MTA eTix app allows customers on MNR’s Hudson, Harlem and New Haven lines and all LIRR branches to purchase tickets on their phones. Additionally, the exchange or sharing of MTA eTix tickets via AirDrop or any other means is also strictly prohibited. For electronic validation, you will need to show the bar-coded screen. One-Way, Round-Trip, Ten-Trip, Weekly and Monthly tickets, along with CityTickets, are available for purchase via the app. There are two methods of validating mobile tickets: visually and electronically. You don’t need to reactive them each time they’re used.). Any exceptions are noted. Additionally, some Android users may be prompted to reinstall the app when restarting their phones; if this occurs, we recommend moving the app to your device storage to resolve the issue. Non-activated tickets can be canceled within 2 minutes of purchase to receive a full refund. Yes.

You don’t need cell connectivity to activate and display your ticket. Search ‘MTA eTix’ in the Apple Store or on Google Play.

Tickets are sorted by expiration date. The MTA eTix App is free to download.

When using the application, please be aware that carrier charges may apply for data usage.

You can purchase a mobile ticket using your credit or debit card. Weekly tickets are available for advance purchase. Please note: you cannot buy weekly tickets more than one week in advance, and any portion of the weekly ticket not used within the validity period will appear as EXPIRED and will not be accepted for travel. MTA eTix How to buy and use commuter rail tickets on your phone. [CDATA[/* >
Please note that screenshots or videos of MTA eTix tickets are strictly prohibited.

MTA eTix is a mobile ticketing app that allows Metro-North Railroad and Long Island Rail Road customers to purchase and use tickets directly from mobile devices. By signing up for automatic ticket delivery, you will be able to perform a self-refund for unused or partially used Mail&Ride tickets. Yes. Will Call tickets will be held at the event box office in the cardholder's name. Purchased tickets and the number of tickets remaining are stored in your Ticket Wallet. The MTA eTix App is free to download.

Once you activate a One-Way ticket, you will not be able to get a refund.

Schedule and fare information is also available in the MyMTA app. Doing … Tickets must be activated in order to show a valid ticket on-board the train – this will complete the transaction and allows conductors to confirm tickets are valid.

Enter your payment information and confirm the transaction. Mobile tickets that are not used within their validity period will appear as EXPIRED and will not be accepted for travel. Yes.

Cookies help us deliver our services. If you encounter any technical problems or errors, please call Customer Service at 511.

A $10 refund fee may apply (see above). MTA eTix also accepts additional payment options through digital wallets such as Apple Pay (as of April 2020, Master Pass by MasterCard is no longer available). Additionally, the exchange or sharing of MTA eTix tickets via AirDrop or any other means is also strictly prohibited.


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